Privacy Policy

Privacy Policy

Effective Date: November 4, 2025

This Privacy Policy describes how Explore Jabar ("Company," "we," "us," or "our") collects, uses, processes, and protects your personal information when you use our website, https://www.explorejabar.com/ (the "Website"), or interact with our services.

1. Scope and Jurisdiction

This Privacy Policy is designed to comply with the relevant laws of the Republic of Indonesia, including Law No. 27 of 2022 concerning Personal Data Protection (UU PDP).

We do not target or intentionally collect personal information from residents of the European Economic Area (EEA), the United Kingdom, California, or children under the age of 13, and therefore this policy does not include specific provisions for the GDPR, CCPA, CalOPPA, or COPPA.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us, when you subscribe to our emails, participate in activities on the Website, or when you contact us.

A. Personal Information You Provide

The categories of personal information we collect include:

  1. Contact Data: Name, Email Address, and Phone Number.

B. Data Collected Automatically (Usage Data)

We, and our third-party service providers, automatically collect certain information when you visit, use, or navigate the Website. This information may include your Internet Protocol (IP) address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Website.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  1. To Send Marketing and Promotional Communications: We may use your email address, name, and phone number to send you information about our services, promotions, and updates, consistent with your marketing preferences.
  2. To Enable User-to-User Communication: We may use your information to facilitate direct communication with you (e.g., responding to inquiries).
  3. To Post Targeted Advertising (Remarketing): We use your information, including data collected through cookies, to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location, and to measure its effectiveness.
  4. For Analytics and Website Improvement: We use Usage Data (including through Google Analytics) to understand how you use our Website and services, which helps us to improve our Website, user experience, and service offerings.
  5. To Administer and Protect Our Services: This includes security monitoring and fraud prevention.

4. Disclosure of Your Information

We may share your data with third parties only when it is necessary for the purposes outlined above:

  1. Third-Party Service Providers: We may share your information with vendors, consultants, and other third-party service providers who perform services for us or on our behalf. This includes email service providers for sending newsletters, and advertising/analytics partners like Google (for Google Analytics and remarketing/advertising).
  2. Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

5. Tracking Technologies (Cookies and Google Analytics)

We may use cookies, web beacons, and other tracking technologies to collect and store your information.

  1. Cookies: Small data files stored on your device or computer, primarily used for improving website functionality and analysis.
  2. Google Analytics: We use Google Analytics to help us understand how our customers use the Website. Google uses the data collected to track and examine the use of this Website, to prepare reports on its activities, and to share them with other Google services.
  3. Remarketing: We use Google's remarketing features which enable us to show our ads to people who have previously visited our Website as they browse other sites on the Google Display Network or search on Google.

You can typically remove or reject cookies using your browser settings. However, removing or rejecting cookies could affect the availability and functionality of our Website.

6. Your Privacy Rights and Opt-Out

In accordance with Indonesian law, you have certain rights regarding your personal data.

  1. Right to Access: You have the right to obtain confirmation about whether we process your personal data and to access your data.
  2. Right to Correction: You have the right to have inaccurate or incomplete personal data corrected.
  3. Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data at any time.

Opting Out of Marketing Communications

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below.

Opting Out of Targeted Advertising

You can opt-out of Google's use of cookies for personalized advertising by visiting Google's Ads Settings. You may also visit the Network Advertising Initiative Opt-Out Page to manage preferences for many third-party ad networks.

7. Security of Your Information

We use reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Updates To This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) at:

Explore Jabar Email: [email protected]